VNeck Abaya

Shipping Policy

At Zibreqaan, we strive to provide a seamless shopping experience. Below are the details of our shipping process to ensure that your smartphone accessories reach you promptly and in perfect condition.

Shipping Rates and Delivery Times

Domestic Shipping

Standard Shipping

From ₹200 – Estimated delivery within 4 business days

Expedited Shipping

From ₹400 – Estimated delivery within 2 business days

Free Shipping

Available on orders over ₹4999

International Shipping

We offer international shipping to select countries. Rates and delivery times vary by location. Estimated delivery time is 10 business days.

Please note that international customers may be subject to additional customs fees or taxes based on their country’s regulations. These charges are the responsibility of the customer and are not included in our shipping rates.

Order Processing

• Orders are processed within 1 business day after payment confirmation, excluding weekends and holidays. Once your order is shipped, you will receive a confirmation email with tracking information.
• For expedited or express shipping options, we prioritize your order to ensure the fastest delivery possible.

Tracking Order

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your shipment in real-time. Please allow up to 4 hours for the tracking information to update after receiving the confirmation email.

Returns & Refunds

• Step 1: Contact our Customer Support team at zibreqaan@gmail.com with your order number and reason for return.
• Step 2: We will provide you with a return authorization and instructions on where to ship the product.
• Step 3: Once we receive your return and verify its condition, we will process your refund.

Your satisfaction is our priority, and we understand that sometimes things don’t go as expected. Our returns policy is designed to be hassle-free, ensuring you have peace of mind when shopping with us.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 3 business days, and the credit will automatically be applied to your original method of payment.

Cancellations

Orders can be canceled within 2 hours of placement. If your order has already been shipped, you will need to follow the return process outlined above.

Care Instructions

To maintain the quality, color, and longevity of your Zibreqaan garments, please follow these care guidelines:

• Gentle hand wash separately in cold water
• Use mild detergent only
• Do not bleach
• Do not wring or twist
• Dry in shade
• Iron on low heat (inside out)
• Dry clean recommended for velvet and heavy fabrics

Proper care ensures that the fabric retains its texture, shape, and elegance for a long time.

Sustainability at Zibreqaan

At Zibreqaan, we believe in creating fashion responsibly, with respect for people, culture, and the environment.

• We focus on quality over quantity, designing garments meant to last
• Our fabrics are carefully selected to ensure durability and long-term use
• We minimize fabric wastage during cutting and production
• Packaging is kept simple and minimal to reduce unnecessary waste
• We support ethical craftsmanship and traditional techniques

Sustainability for us is a continuous journey—combining timeless design with mindful production.